complaint letter- help

hey ladies, as you know i am suffering with symmastia, i have started writting my letter of complaint and wondering if any of you ladies would be able to give me your advice and help me finish it off. not sure how to finish it off and any advice would be great if you can spare the time to have a read

thanks jane

hi, i dont have any experience with symmastia, otherwise i would def have a read for u n help you. can i read it anyway?
xx

I'm not sure hun, but I'm sure cookie will be along to help. I'm so glad she's back. She will know.

Awww Jane, so very sorry to read you're still going through all of this

You'll need to make your letter as informative as possible hun, if you can include detailed pics to asist your letter that would be a help too.

Include in your letter your consultation details and if you can, dates with your surgeon and the findings from your surgeon on those dates, then give in full including as much description in detail as you can the resoning for the letter. End your letter with what you're wanting from writing this letter of complaint hun and be firm in what you're requesting. The more details you can provide the better this be.

You may find from your letter you're either declined or that you're made an 'offer' to resolve the problem, this could mean a part payment would be required by yourself for the re-op, 'if' this happens 'refuse!' don't accept that at all and write back again telling them that you don't find it acceptable and if forced to you will take legal advice.

I hope you don't have to suffer any further than this first letter of complaint though babe and that you get the re-op you need.

If we can help further just ask away hun. xx

Great advice from cookie xx

nothing to add really, I would thank them at the end and tell them that you are looking forward to hearing from them soon xx

I had to take this route also as i have double bubble but transform were wanting me to pay..

if you send me your email ill forward you a copy of mine... just so you can see how its worded and the lay-out etc....

its always good to start a letter politely ans end it in the same way.

Content deleted due to advertising